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Product Details

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 7-12 Business days
Canada, Europe 7-12 Business days
Australia, New Zealand 7-14 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Arts Lixus (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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V***r

Very nice. Its huge and can contain a lot of things. The price is much more cheaper compares to the quality. If you use this, you should have a big bag.

M***N

He arrived in Ankara in 33 days. I paid 12 TL customs tax. Quite good quality product.

O***a

Wonderful roomy wallet. no smell. delivery is fast. thanks to the store!

I***Z

The purse is roomy, this fact pleased me very much, because you can put on only cash and coins, but all cards. The purse has two compartments, each of which is closed by the type of envelope, on the metal button. Inside there are two compartments for notes, one with a zipper, for coins, eight slots-for cards and one-phone. Wallet size: 19*9.5*3 cm, quite large, it can even be worn as a clutch. Material: pu leather. Accessories in golden color. Delivery time: two weeks. Packing: pouches, package, paper, inside cardboard bookmarks.

A***K

Many thanks to the store for the instant delivery. I asked for a specific date, as a gift. Delivered even a week earlier. Quality is good, the lady is very satisfied. Large, beautiful color, many compartments, seams are excellent. Highly recommend

M***n

It's beautiful, it came fast and nicely packed. Plus a gift card holder. Thank you salesman.

A***k

Cool wallet, thank you for your free shipping :-)

E***a

Product complies with the description. I am glad. Recommend

F***y

Wallet just super!!! I'm delighted. The quality of tailoring at altitude. How will behave in operation i do not know, but later the review will be supplemented. I do not regret buying a drop, i will order more. By the way, i ordered 30.03, i arrived 11.04, this is subject to the delivery of ukrmail to berdyansk ??? How is that possible? In general, 5 stars!

A***v

Beautiful wallet. Packed well. Corresponds to the description, without defects.

Super hot! Several others have checked this out in the last few hours

New Geometric Envelope Clutch Wallet For Women Female Leather Purse Card Holders

10 Reviews
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